Terms of Service
Last updated: June 15, 2026
Welcome to Shop-Wholesale.com (“Shop‑Wholesale,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By using the Services, you agree to these Terms and to our Privacy Notice.
If you do not agree, do not use the Services.
1. Eligibility and account
- You must be at least 18 years old and able to form a binding contract.
- You are responsible for the accuracy of your account information and for maintaining the confidentiality of your login credentials.
- You are responsible for all activity under your account.
2. Wholesale use and resellers
- Our Site is intended for business and wholesale purchasers. We may request verification of business status.
- We may limit, refuse, or cancel orders that, in our judgment, appear to be placed by dealers, resellers, or distributors in conflict with our policies.
3. Orders, pricing, and availability
- Placement of an order is an offer to buy; we may accept or reject any order. Order confirmation does not signify acceptance; acceptance occurs when we dispatch the items.
- Prices, promotions, and availability are subject to change without notice. We may correct errors or inaccuracies (including after an order is submitted) and cancel or adjust orders affected by such errors; if we cancel after charging you, we will issue a refund.
- Quantities may be limited. Substitutions will not be made without your consent unless a product is unavailable and a substantially similar product is customary for the category and price.
4. Payments and taxes
- We accept the payment methods shown at checkout. By submitting payment information, you represent you are authorized to use the method and authorize us and our payment processors to charge the order total, including applicable taxes, fees, and shipping.
- All amounts are due in U.S. dollars unless stated otherwise. You are responsible for applicable sales/use taxes; we collect where required by law.
5. Shipping, risk of loss, and delivery
- Shipping options, charges, and estimated delivery timelines appear at checkout. Estimates are not guarantees.
- Title and risk of loss pass to you upon our transfer of the goods to the carrier. Inspect deliveries promptly and note visible damage with the carrier when possible.
6. Returns, refunds, and shortages
- Our Return/Refund Policy forms part of these Terms. See: [link to your policy].
- To request a return or report shortages/damages, contact us within [X] days of delivery with order number, photos (if applicable), and item details.
- Items must be unopened, in original packaging, and in resalable condition unless defective or damaged in transit. Certain categories (e.g., perishable goods, closeouts) may be final sale.
7. Product information
- We try to provide accurate product descriptions, images, specifications, and allergens, but variations, packaging updates, or supplier changes may occur. Always read labels and follow manufacturer instructions.
- We do not manufacture most items and disclaim responsibility for manufacturer warranties except where required by law.
8. Acceptable use
You agree not to:
- Violate any law, third‑party right, or these Terms.
- Interfere with or disrupt the Site, circumvent security, or probe/vulnerability‑scan our systems without written permission.
- Use scraping, bots, or automated means to access the Services except as permitted by our robots.txt or a written agreement.
- Misrepresent your identity or affiliation, or submit false, misleading, or fraudulent information.
9. Ownership and license
- The Services, including text, graphics, logos, product data, and software, are owned by us or our licensors and protected by intellectual property laws.
- We grant you a limited, non‑exclusive, non‑transferable license to access and use the Services for lawful business purchasing, subject to these Terms.
- Trademarks and logos may not be used without our prior written consent.
10. User content and feedback
- If you submit reviews, messages, or other content (“User Content”), you grant us a worldwide, royalty‑free, transferable license to use, reproduce, display, and distribute that content in connection with the Services.
- You represent you own or have the rights to your User Content and that it does not infringe others’ rights or contain unlawful material.
- We may moderate, edit, or remove User Content at our discretion.
11. Third‑party services
The Services may link to or integrate with third‑party sites, tools, and payment processors. We are not responsible for third‑party content or practices. Your use of third‑party services is governed by their terms and privacy policies.
12. Disclaimers
- The Services and all products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non‑infringement.
- We do not warrant uninterrupted, timely, secure, or error‑free operation, or that defects will be corrected.
13. Limitation of liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; lost data; or business interruption, even if advised of the possibility.
- Our total liability for any claim related to the Services or products shall not exceed the amount you paid to us for the order giving rise to the claim in the 3 months preceding the event.
Some jurisdictions do not allow certain limitations; in those cases, the above limits apply to the maximum extent permitted.
14. Indemnification
You agree to indemnify and hold Shop‑Wholesale and our affiliates, officers, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your User Content, or your violation of these Terms or applicable law.
15. Termination and suspension
We may suspend or terminate your access at any time, with or without notice, for conduct that we believe violates these Terms, harms other users, or exposes us to risk. Upon termination, the rights granted to you end immediately, but Sections 9–18 survive.
16. Privacy
Our collection and use of personal information are described in our Privacy Notice: Shop-Wholesale.com (or your actual URL). By using the Services, you consent to those practices.
17. Governing law; venue
These Terms are governed by the laws of the State of [Your State], without regard to its conflicts‑of‑law rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in [Your County and State] for any dispute not subject to arbitration.
18. Dispute resolution and arbitration
- Informal resolution: Contact us first at info@Shop-Wholesale.com to try to resolve any concern.
- Binding arbitration: Except for claims that qualify for small‑claims court or for injunctive relief, any dispute between you and us relating to the Services or these Terms will be resolved by confidential, final, and binding arbitration administered by [AAA or JAMS] under its rules.
- Class action waiver: You and we agree that each may bring claims only in an individual capacity and not as a class member or representative.
- Opt‑out: You may opt out of arbitration within 30 days of first agreeing to these Terms by emailing info@Shop-Wholesale.com with your name and the email associated with your account.
Customize the provider/rules to match your preference and consult counsel before enabling.
19. Export and sanctions compliance
You agree to comply with U.S. export control and sanctions laws and not to use the Services to purchase or ship products to prohibited destinations, entities, or end uses.
20. Changes to the Services or Terms
We may update the Services and these Terms from time to time. If we make material changes, we will post the updated Terms and update the “Last updated” date. Continued use after changes means you accept the revised Terms.
21. Contact us
Shop‑Wholesale.com
Email: info@Shop-Wholesale.com
Address: Shop-Wholesale.com 1491 w 14 mile rd. Madison Heights, MI 48071, USA
Phone: 888-515-0008